From the Book - 1st Touchstone trade pbk. ed.
Keys to high impact delivery
What every listener really wants, what every speaker needs to know
Overcoming stage fright: 'nothing to fear but fear itself'
Stories and self-revelation: how to win attention and respect
Case study: Eleanor Roosevelt
Motivating your listeners to action
Winning the first minute: making a positive impression
The power of persuasion, part one
The power of persuasion, part two
Creativity and the magic formula
Case study: Franklin Delano Roosevelt
Dealing with questions and answers
How to conclude a presentation